Learn more with our FAQs section
If you still have questions or concerns, don’t hesitate in reaching out to us!
How do I get started?
Simply fill out the contact page here or give us a call. Let’s talk and get to know a little more about your project. We can help you through every step of the process. Want to learn about all the details? Click here.
What drives the cost of signs?
Many factors affect the price of signage including materials, lighting, installation, engineering, etc. Establishing a budget range upfront helps us to design within the proper scope.
How are you different than other sign companies?
We do not simply sell signs—we partner with our clients to achieve a successful outcome for your specific needs, offering a higher level design, project management, and fabrication quality than our competitors.
Do you design and build things other than signs?
We design and build visual marketing pieces including signage as well as architectural elements, lighting and façade treatments.
Do you have a service department?
Yes. Our service technicians have decades of experience in repairs and upgrades for all types of signage.
I already have a logo. Can you use it?
Yes, we can. We can build from your exact details or work from your napkin sketch to provide engineering and fabrication details that will develop your concept into reality.
Why is quality craftsmanship important?
Quality craftsmanship ensures a finished project that is safe, looks better on day one and overcomes the elements for many years. Poorly fabricated projects have uneven finishes, uneven lighting, degrade quickly and are often difficult or impossible to service.
Do you manufacture your own signs?
Yes. We are a UL certified sign shop with a team of very experienced fabricators and painters and a fully equipped shop to handle just about any project.
Are your signs UL certified?
Yes and that ensures that we use UL listed or recognized materials and follow fabrication processes that comply with UL and the NEC code.
Do you install signs you don't fabricate?
Our installation team can assist with surveys, permitting, and installation for your signage whether it’s built by us or not.
Can you ship signs?
We safely crate and ship signs of all sizes throughout the US, the Caribbean and beyond.
Can you do installations out of state?
Yes, we can. We have a network of qualified installers across the country to assist with surveys, permitting, and installations.
What materials and lighting options are the best for my signs?
There are many options available for each component used in signage from substrates and fasteners to lighting. This is where an established budget guides our designers to choose the best options for your project based on aesthetics, longevity and cost.
Is there a down payment required?
We require a 50% deposit when placing your sign order.
What payment types and options do you offer?
We accept checks, Visa, Mastercard and direct transfers.
Does the estimate cover all costs?
Our goal is to provide you with a “no surprise” estimate which discloses all the costs associated with your project. However, there may be added costs due to unforeseeable conditions, usually related to electrical/ crawlspace issues at the jobsite. Time clocks and primary electrical could be an added expense if they are not already furnished at the property where the sign will be installed.
Another sign company quoted a lower price, can you match it?
We always appreciate the opportunity to compare our pricing with our competitors to make sure proposals are calling out the same materials and process.
How long does it take to get a permit?
Once a project has design and estimate approval, the permitting process can take anywhere from 2 to 4 weeks or much longer in some zoning areas with design review boards or other restrictions.
How big can my signs be?
Overall sign size and height limitations are established by zoning and often calculated as a percentage of building facade or street frontage size. As part of our process we will check with local planning departments to review the allowable requirements.
Do you install the signs?
Yes, we have a team of experienced installers and modern equipment to get the job done right, leaving your space clean and ready for business.
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